Resources
Frequently Asked Questions on heating systems
Answers to your most common questions about Thermatek® solutions and how they protect your facility.
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Issues & solutions
Learn about Thermatek’s frost heave prevention technology, how our systems operate, and what sets them apart in the industry.
Frost heave occurs when moisture in the ground beneath a cold store freezes and expands, pushing up the floor and causing structural damage.
Condensation happens when warm, humid air meets cold surfaces, leading to water buildup, which can cause safety hazards, mold growth, and structural damage.
Yes, without proper insulation and heating, condensation can form on ceilings and walls below the freezer, leading to water damage and mold issues.
Cold air escapes from the freezer, cooling the surface and allowing moisture from the surrounding air to freeze, creating ice buildup.
Yes. Ground temperatures remain consistent below a certain depth, so frost heave can still occur even in warm climates.
No, the heat produced is enough to stop the cold permeating lower down into the sub floor or lower floor only.
Thermostats control the temperature at the Sub Floor level to ensure ice cannot form below it.
This would depend on the product design, we would expect the wires to run at 15 to 30°C but on special projects our heater has been successfully run at over 90°C.
The subfloor level temperature set point would normally be around + 7°C for a ground floor project or higher 20 - 26°C if for upper floors or mezzanine projects in warmer climates.
A small room of 2 x 2 Mtrs of Thermatrad or ThermaMod system, should take no longer that 2 hours for one installing engineer
The largest of rooms can take many days for two or more installation engineers.
Yes, our system is adaptable to all sizes and types of cold storage facilities.
Yes, it is recommended to check that the system is functioning correctly on a regular basis. Where no remote monitoring has been included, the system should be checked visually to ensure the subfloor is maintained at the designed temperature.
We provide monitoring options to ensure proper operation and temperature control. The temperature sensor in the sub-base will relay the temperature to our control panel which is then shown on our display.
This is extremely rare. Where critical backup is needed, we offer a dual-wire backup system and in addition a fully backed-up control system.
Yes. We offer a ‘Recovery Heating System’ that can be installed in freezers or cold stores with existing condensation issues.
Yes, we can provide installation services.
It is possible to install it yourself, but we require an electrician to sign off on the installation and resistance measurements for each wire installed to validate the warranty.
Installation & integration
Get details on installing Thermatek heating solutions, their compatibility with existing infrastructure, and integration into new builds or retrofits.
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Find the right heating solution for your specific needs.
From design to installation: your partner in cold storage protection
At Thermatek®, we guide you through every step of your cold storage project. From tailored designs that address your unique challenges to seamless installation, we deliver solutions that protect your infrastructure, optimize efficiency, and provide long-term peace of mind.
Orders & delivery
Find out how to get pricing, place an order, and understand lead times, shipping options, and international delivery details.
Any questions you want to ask?
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We pride ourselves on meeting our customer needs and are known for fast production and delivery. While lead times depend on project size, a typical frost heave prevention system takes about two weeks to deliver.
Yes, with 35+ years of experience, we provide expert guidance on heating and insulation best practices.
Yes, our systems can be scaled for any size facility.
Contact us for a consultation, and we’ll assess your needs to create a tailored system.
No, these systems are designed for energy efficiency and require minimal power.
Our systems have been in the ground for 35 years, and we expect them to last the lifetime of the freezer.
No, it operates at a low power consumption level to provide cost-effective protection.
We offer a 12-month warranty.
Yes, we provide full support to ensure the system operates effectively.
All products will have a circuit diagram with the project, showing the resistance, primary voltage and secondary voltage and other details to enable the installing engineer to test the system before going live.
Our Pressure Relief Valves run continuously from an appropriate mains, 230/240 volt single phase supply.
All products will have a circuit diagram with the project, showing the appropriate D or C type motor rated circuit breaker required. Typically our systems are powered by 230/240v AC.
Warranty & efficiency
Understand Thermatek’s warranty coverage, system lifespan, and how our low-energy technology helps reduce operational costs and environmental impact.
We’d love to hear from you
Have a question about our heating solutions or need expert advice for your cold storage project? Our team is here to help. Contact us today to discuss your needs, request a quote, or get technical assistance.
Contact us today to discuss your needs, request a quote, or get technical assistance.
5a, Station Yard, Station Road, Hungerford RG17 0DY / UK
sales@thermatek.co.uk
+44 (0)1488 684888