1. Introduction

Safeguard Electronic Systems Limited Trading as Thermatek (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our website and services.

2. Information we collect

We may collect and process the following types of personal data:

• Contact details (name, email address, phone number, company name)
• Billing and transaction information
• Technical data (IP address, browser type, usage data)
• Any other information you provide through our contact forms or inquiries

3. How we use your information

We use your personal data for the following purposes:

• To process orders and payments
• To provide customer support and respond to inquiries
• To improve our website, products, and services
• To comply with legal obligations
• To send marketing communications (if consent has been provided)

4. Legal basis for processing We process personal data based on the following legal grounds:

• Performance of a contract (processing orders and payments)
• Legitimate interests (responding to inquiries, improving services)
• Consent (sending marketing communications)
• Compliance with legal obligations

5. Sharing your data

We do not sell or rent personal data. However, we may share your data with:

• Third-party service providers who assist in delivering our services (e.g., payment processors, couriers)
• Legal authorities, if required by law

6. Data retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request correction or deletion of your data
• Object to or restrict data processing
• Withdraw consent for marketing communications

8. Cookies and tracking

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

9. Data security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, or loss.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

11. Changes to this policy We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact us If you have any questions about this Privacy Policy or how we process your data, please contact us at: Thermatek

Thermatek
5a, Station Yard
Station Road
Hungerford
RG17 0DY
United Kingdom

Email: sales@thermatek.co.uk

Phone: +44 1488 684888